Privacy Policy

At CVOrca, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our CV generation service. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the service.

We collect information that you provide directly to us, including: • Account information (name, email address, password) • CV content (work experience, education, skills, projects, languages) • Payment information (processed securely via Stripe) • Application tracking data (companies, positions, statuses) • Usage data and analytics • Communications with our support team • Device and browser information • IP address and usage patterns

We use the information we collect to: • Provide, maintain, and improve our services • Generate and customize your CVs and documents • Process payments and manage subscriptions • Send you service updates and marketing communications (with your consent) • Respond to your inquiries and provide customer support • Detect, prevent, and address fraud or abuse • Analyze usage patterns to improve user experience • Comply with legal obligations • Send email reminders about incomplete applications or expiring trials

Your data is stored on secure servers within the European Union, complying with GDPR requirements. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our security measures include: • Encrypted connections (HTTPS/TLS) • Encrypted sensitive data at rest • Regular security audits • Access controls and authentication • Regular backups We retain your data for as long as your account is active or as needed to provide you services. You can request deletion of your data at any time through your account settings or by contacting us.

We use essential cookies to maintain your session and preferences. We may also use: • Analytics cookies to understand how you use our service and improve your experience • Functional cookies to remember your preferences • Marketing cookies to track campaign effectiveness (optional) You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect functionality. Essential cookies cannot be disabled as they are required for the service to function.

We may share your information with third-party service providers who perform services on our behalf: • Stripe for payment processing and subscription management • Cloud hosting providers for data storage and infrastructure • Analytics services for usage insights • Email service providers for transactional emails • AI service providers (Anthropic) for CV generation and analysis features These providers are bound by contractual obligations and data processing agreements to protect your data and comply with privacy laws.

Under GDPR and other applicable laws, you have the right to: • Access your personal data • Correct inaccurate or incomplete data • Delete your data (right to be forgotten) • Export your data in a portable format • Object to or restrict processing • Withdraw consent at any time • Lodge a complaint with a supervisory authority To exercise these rights, contact us at privacy@cvorca.com. We will respond to your request within 30 days.

Our service is not intended for users under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will delete such information and terminate the child's account. If you believe we have inadvertently collected information from a child under 18, please contact us immediately at privacy@cvorca.com.

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page, updating the "Last updated" date, and sending you an email notification if the changes significantly affect how we handle your data. Your continued use of the service after any modifications constitutes your acceptance of the updated privacy policy.

If you have questions about this Privacy Policy or our data practices, or if you wish to exercise your rights, please contact us at: Email: privacy@cvorca.com Robert Kokorev Hermann-Löns-Weg 2a Steinfurt 48565 Germany Phone: +49 151 2225 4646